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Returns

Common Return Questions

What items are returnable?

  • Within 30 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • In the original packaging

 

What items are non-refundable?

  • Clearance items
  • Purchases at festivals

 

Are there any charges for return?

  • There is no charge for a return
  • Original shipping charges are non-refundable
  • Customer is responsible for return shipping charges

 

How do I return?

  • Please send email to info@filosophyjewelry.com with your name, address, phone number, email and what you would like to return.
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.